Payment Processing - Nayax
Help articles for setting up and managing your Nayax, Kiosoft or WeVend account
9 articles
- Nayax Card Reader: No Payment Prompt When Buying a ProductIf your Nayax card reader doesn't prompt for payment after you tap "Touch Here to Buy," the transaction limit is likely set too low. Here's how to fix it.
- How to Tell if Your Nayax Card Reader is Communicating ProperlyThis guide explains how to check the RSSI (signal strength) of your Nayax device, troubleshoot communication errors, and resolve common error codes. Follow the steps below to ensure your vending…
- Nayax Deposits and ReportingWhen Nayax Deposits your revenue and how to reconcile
- How to issue a refund on NayaxStep-by-Step Guide: Issuing a Refund via Nayax Web Portal
- AMEX cards & Nayax card readersIf AMEX credit card is not working on a new Nayax card reader
- Nayax ComplianceWhat Nayax compliance requests after your paperwork clears: machine photos, tobacco product list, license, and age-verification method. Includes a sample reply.
- Understanding Transaction Status on VTM SoftwareThis guide walks through the Transactions tab in the VTM Software. Where you can search, review, and drill into every machine transaction. It covers the summary cards, filtering definitions of…
- Nayax Onboarding and Account SetupThis articles outlines the steps necessary to setup your Nayax payment processing account or link new machines to your existing account
- Nayax Onboarding TimelineA visual timeline of Nayax onboarding, from application submission through device activation.